Help and contact

Select a listing on the homepage or browse page, then use the route tools to preview the destination. Registered users can save routes and add more stops, while guests can build one temporary route.

Use the walking or driving selector in the search bar or route controls. The route preview updates the travel time, distance, and route style for the selected travel mode.

Location access helps place your starting point on the map and update your route while navigating. Location should only be used while you are actively using route features.

Open a service listing and choose Book now. The booking form changes based on the vendor rules, such as hourly, daily, weekly, fixed-time, or custom booking slots.

Cura maps currently supports reservation-only bookings. Customers reserve online and pay the vendor at the location according to the vendor policy shown on the listing.

Cancellation rules depend on the vendor policy shown during booking. Since online payments are coming soon, payment questions are handled directly with the vendor at the location.

Use the forgot password link on the login page to request a reset. Some account actions may also require email verification before access is restored.

Vendors choose a plan, complete onboarding, and wait for administrator approval. Listings should only appear publicly when the vendor is approved and the subscription is active.

Users can manage account details, notification preferences, saved routes, location-related settings, and account deletion requests from the account area once connected to the backend.